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September 21, 2006

Effective

The interviewer must be one part detective, one part lawyer, and one part translator. The interviewer must be a detective in order to know how to investigate a problem and know what to look for; he must be a lawyer in order to know how to ask the right questions, and; he must be a translator to interpret what the user is

From Effective

Posted by Mel at September 21, 2006 08:06 AM